Shipping policy

Postage & Packaging

Every KOOHLA order is carefully packed and sent from the UK. Our postage & packaging charge covers both delivery and the packaging your order arrives in.

• United Kingdom: £4.99 postage & packaging, free on orders over £200. Orders usually arrive within 3–5 working days.
• European Union: £14.99 postage & packaging.
• Rest of the world: £24.99 postage & packaging.

Need it sooner?

A speedier service is available on request. Just email info@koohla.co.uk before or after placing your order. For London customers, hand delivery is also possible.

International orders

International delivery times vary by destination. Orders sent outside the UK may be subject to import duties or taxes charged by the destination country, which are payable by the customer.

Returns

Orders are eligible for a full refund up to 30 days after purchase, provided items are returned in their purchased condition. See our Refund policy for details.

Any questions, please email info@koohla.co.uk.